Shipping & Return Policy

Shipping Information

At Femme Instinct, we want to get your order to you as quickly and securely as possible.

Domestic Shipping (USA)

  • Free Shipping: We offer free standard shipping on all orders within the United States.
  • Processing Time: Orders typically ship within 1-2 business days.
  • Delivery Time: Estimated delivery time is 3-5 business days after shipment. Please note that this may vary during busy seasons or due to weather delays.

International Shipping

  • Shipping Costs: International orders will have a calculated shipping cost based on your location and chosen shipping method.
  • Processing Time: Orders typically ship within 1-2 business days.
  • Delivery Time: Estimated delivery time varies by location, usually within 7-21 business days. You may experience delays due to customs processing.
  • Customs & Duties: Femme Instinct is not responsible for any customs fees, import taxes, or duties imposed by your country’s government. These charges are the responsibility of the buyer.

Order Tracking Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your order’s journey to your doorstep.

Returns & Exchanges

We take pride in the quality and design of each Femme Instinct product, and we want you to love what you ordered. However, due to the limited nature of our collections and our commitment to sustainability, we do not accept returns or exchanges.

Why don’t we accept returns or exchanges?
Our products are made with love and precision, and by choosing to shop with Femme Instinct, you’re supporting a brand that focuses on authenticity, sustainability, and responsible production. We want to encourage thoughtful purchasing decisions and reduce waste. Each item we sell is part of a carefully curated collection, and we hope that you’ve chosen what speaks to your unique style and values.

What if there’s an issue with my order?
If there is a problem with your order (damaged or incorrect items), please contact us within 7 days of receiving your package. We will work with you to resolve any issues as quickly as possible. Please email contact@femmeinstinct.com with your order number and a description of the issue.

Sizing Questions
We understand that selecting the right size can be tricky, especially when shopping online. If you’re unsure about your size or need any guidance, please reach out to us! We are fully available to answer any questions regarding sizing and help ensure that you get the right fit before you place your order. Don’t hesitate to contact us for sizing assistance—your satisfaction is our priority.

Exchanges

We are unable to process exchanges. However, if you have received a faulty or incorrect item, please reach out to us and we will guide you through the next steps to resolve the issue.

How to Contact Us

If you have any questions or concerns regarding shipping, sizing, or our return policy, please feel free to reach out. We’re here to help!